About Overseas Delivery
We offer international shipping to customers in the United States, United Kingdom, Canada, Australia, New Zealand, Singapore, Sweden, United Arab Emirates, Hong Kong, Taiwan, South Korea, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Austria, Netherlands, Spain, Portugal, Poland, Switzerland, Luxembourg, Lithuania, Latvia, Malta, Slovenia, Croatia, Cyprus, Estonia (updated 2025/04/27).
Toyo Steel is a traditional toolbox manufacturer founded in Japan in 1969. All products are shipped directly from our manufacturing plant in Osaka, Japan. By selling directly, we ensure quality, safety, and security.
🚫 We do not deliver to P.O. Boxes.
Delivery companies
We use the following carriers for international shipping:
・FedEx
・DHL
・UPS
We will select the most suitable carrier based on your shipping address.
Shipping
Orders are processed on business days only (excluding Saturdays, Sundays, Japanese public holidays, year-end and New Year holidays, Golden Week, and Obon).
In principle, orders are shipped within 1–2 business days after confirmation.
Delivery times vary by country but typically range from 5 to 7 days after shipment.
Shipping fees are calculated based on volumetric weight (the size of the package rather than its actual weight).
We offer free shipping for orders over the following amounts:
United States: Free shipping on orders of $120 USD or more. A flat shipping fee of $50 USD applies to orders under $120 USD.
Canada: Free shipping on orders of $70 CAD or more. A flat shipping fee of $10 CAD applies to orders under $70 CAD.
Australia: Free shipping on orders of $125 AUD or more. A flat shipping fee of $16 AUD applies to orders under $125 AUD.
New Zealand: Free shipping on orders of $130 NZD or more. A flat shipping fee of $17 NZD applies to orders under $130 NZD.
United Kingdom: Free shipping on orders of £65 GBP or more. A flat shipping fee of £8 GBP applies to orders under £65 GBP.
Hong Kong: Free shipping on orders of $500 HKD or more. A flat shipping fee of $50 HKD applies to orders under $500 HKD.
Taiwan: Free shipping on orders of $2,000 TWD or more. A flat shipping fee of $200 TWD applies to orders under $2,000 TWD.
Singapore: Free shipping on orders of $90 SGD or more. A flat shipping fee of $10 SGD applies to orders under $90 SGD.
Sweden: Free shipping on orders of 850 SEK or more. A flat shipping fee of 85 SEK applies to orders under 850 SEK.
UAE: Free shipping on orders of 250 AED or more. A flat shipping fee of 25 AED applies to orders under 250 AED.
Eurozone countries: Free shipping on orders of €75 EUR or more. A flat shipping fee of €10–11 EUR applies to orders under €75 EUR.
For all other countries, free shipping is not available. However, product prices are adjusted to help offset shipping costs.
*For countries where free shipping is offered above a certain order value, a portion of the shipping cost is included in the product price. Therefore, although prices may differ by region, the final amount paid by customers does not vary significantly.All shipments include tracking numbers.
Each item is carefully packed to ensure safe delivery.
Returns & Cancellations
Returns
We accept returns within 7 days of receipt.
Items must be unused and in their original condition.
If you do not contact us within 7 days of receiving your order, we will be unable to process refunds or exchanges for any reason.
For detailed return procedures, please refer to the "Returns" section.
Cancellation
Orders cannot be canceled or modified (e.g., adding items or changing product selections) once they are confirmed.
However, cancellations within 30 minutes of placing an order (before shipping) will be accepted.
Tariffs
Shipping abroad may be subject to import duties, VAT, customs charges, and carrier handling fees.
💡 For shipments to the United States:
Steel products (HS 732690) are subject to a 50% import tariff under U.S. regulations.
We no longer offer tariff prepayment services.
Duties, taxes, and brokerage fees may be collected upon delivery by DHL, FedEx, UPS, or U.S. Customs.
💡For shipments to Europe:
In addition to customs duties, VAT (typically around 20%) may apply depending on the destination country.
⚠️ Please note:
The total amount of import charges (including VAT, customs duties, and carrier handling or advance payment fees) may reach approximately 30–40% or more of the product value in some cases.
These charges are determined by local authorities and are NOT included in the product price or shipping fee.
DHL, FedEx, or the local customs office may charge additional handling or advance payment fees (usually 15–25 EUR).
If import charges are not paid and the shipment is refused, return shipping costs, administrative fees, and other applicable charges will be deducted from the refund. Due to high international shipping costs, little or no refundable balance may remain.
By placing an order, you acknowledge and agree to pay any applicable import duties, taxes, and related fees required by your country’s regulations.
Credit settlement
It will be deployed from the designated account based on the membership agreement of the customer card.
You can use the following credit cards.
Card company that can be used: VISA, MasterCard, American Express, JCB
Please contact your credit card company for details.
Other pay
It supports Shop Pay, Apple Pay, Google Pay, Paidy, Paypal and Amazon Pay.
About Overseas Delivery
We offer international shipping to customers in the United States, United Kingdom, Canada, Australia, New Zealand, Singapore, Sweden, United Arab Emirates, Hong Kong, Taiwan, South Korea, Belgium, Finland, France, Germany, Greece, Ireland, Italy, Austria, Netherlands, Spain, Portugal, Poland, Switzerland, Luxembourg, Lithuania, Latvia, Malta, Slovenia, Croatia, Cyprus, Estonia (updated 2025/04/27).
Toyo Steel is a traditional toolbox manufacturer founded in Japan in 1969. All products are shipped directly from our manufacturing plant in Osaka, Japan. By selling directly, we ensure quality, safety, and security.
🚫 We do not deliver to P.O. Boxes.
Delivery companies
We use the following carriers for international shipping:
・FedEx
・DHL
・UPS
We will select the most suitable carrier based on your shipping address.
Shipping
Orders are processed on business days only (excluding Saturdays, Sundays, Japanese public holidays, year-end and New Year holidays, Golden Week, and Obon).
In principle, orders are shipped within 1–2 business days after confirmation.
Delivery times vary by country but typically range from 5 to 7 days after shipment.
Shipping fees are calculated based on volumetric weight (the size of the package rather than its actual weight).
We offer free shipping for orders over the following amounts:
United States: Free shipping on orders of $120 USD or more. A flat shipping fee of $50 USD applies to orders under $120 USD.
Canada: Free shipping on orders of $70 CAD or more. A flat shipping fee of $10 CAD applies to orders under $70 CAD.
Australia: Free shipping on orders of $125 AUD or more. A flat shipping fee of $16 AUD applies to orders under $125 AUD.
New Zealand: Free shipping on orders of $130 NZD or more. A flat shipping fee of $17 NZD applies to orders under $130 NZD.
United Kingdom: Free shipping on orders of £65 GBP or more. A flat shipping fee of £8 GBP applies to orders under £65 GBP.
Hong Kong: Free shipping on orders of $500 HKD or more. A flat shipping fee of $50 HKD applies to orders under $500 HKD.
Taiwan: Free shipping on orders of $2,000 TWD or more. A flat shipping fee of $200 TWD applies to orders under $2,000 TWD.
Singapore: Free shipping on orders of $90 SGD or more. A flat shipping fee of $10 SGD applies to orders under $90 SGD.
Sweden: Free shipping on orders of 850 SEK or more. A flat shipping fee of 85 SEK applies to orders under 850 SEK.
UAE: Free shipping on orders of 250 AED or more. A flat shipping fee of 25 AED applies to orders under 250 AED.
Eurozone countries: Free shipping on orders of €75 EUR or more. A flat shipping fee of €10–11 EUR applies to orders under €75 EUR.
For all other countries, free shipping is not available. However, product prices are adjusted to help offset shipping costs.
*For countries where free shipping is offered above a certain order value, a portion of the shipping cost is included in the product price. Therefore, although prices may differ by region, the final amount paid by customers does not vary significantly.All shipments include tracking numbers.
Each item is carefully packed to ensure safe delivery.
Returns & Cancellations
Returns
We accept returns within 7 days of receipt.
Items must be unused and in their original condition.
If you do not contact us within 7 days of receiving your order, we will be unable to process refunds or exchanges for any reason.
For detailed return procedures, please refer to the "Returns" section.
Cancellation
Orders cannot be canceled or modified (e.g., adding items or changing product selections) once they are confirmed.
However, cancellations within 30 minutes of placing an order (before shipping) will be accepted.
Tariffs
Shipping abroad may be subject to import duties, VAT, customs charges, and carrier handling fees.
💡 For shipments to the United States:
Steel products (HS 732690) are subject to a 50% import tariff under U.S. regulations.
We no longer offer tariff prepayment services.
Duties, taxes, and brokerage fees may be collected upon delivery by DHL, FedEx, UPS, or U.S. Customs.
💡For shipments to Europe:
In addition to customs duties, VAT (typically around 20%) may apply depending on the destination country.
⚠️ Please note:
The total amount of import charges (including VAT, customs duties, and carrier handling or advance payment fees) may reach approximately 30–40% or more of the product value in some cases.
These charges are determined by local authorities and are NOT included in the product price or shipping fee.
DHL, FedEx, or the local customs office may charge additional handling or advance payment fees (usually 15–25 EUR).
If import charges are not paid and the shipment is refused, return shipping costs, administrative fees, and other applicable charges will be deducted from the refund. Due to high international shipping costs, little or no refundable balance may remain.
By placing an order, you acknowledge and agree to pay any applicable import duties, taxes, and related fees required by your country’s regulations.
Credit settlement
It will be deployed from the designated account based on the membership agreement of the customer card.
You can use the following credit cards.
Card company that can be used: VISA, MasterCard, American Express, JCB
Please contact your credit card company for details.
Other pay
It supports Shop Pay, Apple Pay, Google Pay, Paidy, Paypal and Amazon Pay.
