Overseas, we can deliver to customers in the USA, Canada, UK, Australia, New Zealand, Singapore, Taiwan, UAE, Sweden, and countries in the Eurozone.

All standard orders will be shipped 1~2 business days (excluding weekends and holidays) of confirmation from our team that they have received your order. 

International shipments may be subject to customs duties.
*In the U.S., the total of the product price and shipping costs must be $800 or more (as of September 30, 2022) to be subject to taxation.
*Please note that customers are responsible for all duties and customs fees.

Yes. We offer free gift stickers and paid Christmas gift bags.
For gift stickers, please check the “Gift Options” checkbox on the cart page.
For gift bags, please search for “Christmas Gift Bag” and add it to your cart on the product page.

We gladly accept returns within 7 days of receiving your order. To ensure a smooth refund or exchange, please contact us within this timeframe. Note that some items, like gift cards, cannot be returned.

For more information please check out our User Guide on return policy.

Due to system reasons, coupons cannot be applied after an order is confirmed.
Please understand this in advance.
In principle, you need to register as a member to use the coupon.
If you are unable to use the coupon, please be sure to register as a member according to the following procedure.
For coupons that are only available to those who have registered for the e-mail magazine, it is necessary to register your address.
After registering as a member, please register from My Page below.

https://www.toyosteel.jp/en/account